Return & Refund Policy

At Maamans, we are committed to delivering an exceptional standard of quality in every product we offer. Each order undergoes meticulous quality checks to ensure it reaches you in perfect condition.

However, in the rare instance that a product does not meet the specifications outlined on our website, we will be pleased to offer a replacement or refund in accordance with the policy below.

Returns Eligibility

As our products are crafted and handled with utmost care, returns are accepted only under the following circumstances:
– Manufacturing defects
– Incorrect items shipped from our end

To initiate a return or replacement request, kindly email us at http://www.trulymaamans.com with a brief description of the concern along with your order number.

Please note, returns will not be accepted under the following conditions:
– Damage arising from improper handling or misuse
– Requests raised beyond 2 days from the date of delivery
– Partial returns of products

Refund Process

To request a refund, please contact us within 2 days of delivery, providing your order details (shared via email at the time of purchase). While optional, we encourage you to share your feedback, as it helps us continuously elevate our products and service experience.

Once the returned product is received at our warehouse and successfully passes our quality inspection, the refund process will be initiated. Kindly allow up to 15 working days for the completion of this process.

Customer Support

For any further assistance or queries, please reach out to us at:
customercare@trulymaamans.com

Our team will be delighted to assist you at the earliest.